Terms & Conditions (12 Month Online Learning Program)

By registering with FLORAL TRAINING for the 12 Month Online Learning Program, you agree to the following terms and conditions:

TERMINOLOGY

We will often refer to you, the student as: he/she, they/them, you/your, student/participant/attendant/attendee/delegate, etc.

We will often refer to Floral Training as: Floral Training with Tangerine, Tangerine, Tangerine Snyman, Us/we, our/ourselves, me/my, trainer/educator/teacher/facilitator, etc.

The training you booked will often be referred to as: Training, class or workshop, 12 month program, 12 month online program, ongoing training, systematic training.

INTELLECTUAL PROPERTY

All content developed for the 12 Month Online Training Program has been developed by ourselves and is our intellectual property.

© 2022 Copyright to Floral Training with All Rights Reserved.

Our training content as well as any other content on our website, training material (printed or digital), presentation slides, video, editable documents or any other content may NOT be distributed to others or sold to others or given away to others, or presented as their own or your own. This also means you may not use this course information as if it is your own. Distribution or selling of our content will lead to legal action against all individuals and / or companies involved. Content may not be scanned or photocopied without permission from the owner(s).

Where specifically mentioned, editable templates included you may use for your own Flower Business.

GENERAL

This is a Program that gives you a minimum of 12 classes over a 12 month period from the time you sign up. Should you skip classes or fail to attend classes, you loose those classes. You should attend classes on the dates and times that they are held. Pre-recorded classes will be available to you for the period that you are enrolled for the program (12 months). When the program expires you will no longer have access to the pre-recorded classes.

Our and classes are presented in various ways and you agree to attend:

  1. Pre-recorded Video Class – Watch and participate in your own time
  2. LIVE in Zoom Workshop – Attend live with Tangerine at a specific date and time

We also reserve the right to make alterations to the structure, schedule and classes on offer on the 12 month program you registered for to optimise the flow, offer you a cost saving, or for other operational reasons.

ZOOM ONLINE WORKSHOPS

Zoom is an easy to use video application that you can download for free on your Smartphone, Tablet or computer. This is the application we will use for our LIVE online classes that form part of the 12 Month Online Learning Program.

Please download the application and test it at least one day before the workshop to ensure it is working.

Where you are attending a LIVE Zoom Class, you agree to attend and participate in the class at the event date and time as per the schedule. Where classes are presented LIVE, there will be NO recorded classes available afterwards. Should you fail to attend at the specific date and time there will be no refunds and there will not be a second class.

VIDEO CLASSES

Do not allow others to watch our video classes with you. Video classes are sold per person. If you would like to have another person attend and get the benefit, then you must pay for two attendees.

No recordings or screenshots or sharing of our Video Classes are allowed due to our Copy Right – All rights reserved.

PAYMENT

After booking you will be directed to our online payment page. We accept safe & secure online payments through Payfast.

Payment reserves your spot.

Zoom LIVE workshops: Space is limited to 5-10 attendees (depending on the type of workshop) and spots will be assigned on a first come first paid basis. We encourage early booking in order to confirm your spot.

Our preferred method of payment is via Payfast online. Payfast is a secure and safe way to pay online. We never see your banking or card details as the payment is handled through payfast. Payfast accepts instant EFT, RCS Cards, Visa and Master Cards as well as some debit cards.

We do NOT accept cash payment in person or into our bank account.

OUR CANCELLATION POLICY

Bookings with no payment, will automatically be cancelled with-in 48 hours due to non-payment.

Postponement: Should circumstances arise that result in us postponing a scheduled class, we will offer the same class at a new future date – no refunds will be given. Please note that a postponed class/workshop is not a cancelled class/workshop.

Should we cancel one or more class, that class/workshop will be replaced with another to give you 12 classes/workshops in total.

COMMUNICATION

Due to the nature of our work – Training – we prefer communication on email as we can read all our emails and reply when we are not in training.

Any changes, alterations and on-going communication will be sent to you on email.

NO SHOW POLICY

No show: Please look at the schedule, LIVE Zoom classes will only run once and you must attend these yourself on Zoom. There will be no recordings and you cannot claim any refunds for non attendance.

PHOTO & VIDEO RELEASE

The participant consent that Floral Training with Tangerine has full and unrestricted publishing and user rights for any photographs (digital or print), videos and recordings taken during the class/course by all participants as well as photos, video and recordings taken by oursselves/ employees/ contractors/ participants in which the participant’s image or any of my materials or art, either brought in or created/generated at the course, appears.

VIDEO BY PARTICIPANTS

Workshops attendees/participants may NOT take/make any videos during our flower workshops or Video Classes.

RIGHT OF ADMISSION

Right of admission is reserved. We will not tolerate any squabbling, rude, offensive or otherwise unacceptable behaviour towards the facilitator, the course content, other students, other industry providers. Our attendees are entitled to a safe, stress free and non-judgement environment and therefore we reserve the right to not accept bookings or to cancel bookings from people that are rude or offensive towards us or the services we are offering – there will be no refund.

If you are asked leave or your class/workshop is cancelled because of right of admission, there will be no refund.

LIMITATION OF LIABILITY

In the event of performance being effected or delayed by loadshedding, fault power outages, internet outages, strikes. riots, lock outs, trade deputes, weather, epidemics, pandemics, personal injury or illness, major acts of God or any other cause not within the control of Floral Training by Tangerine it is agreed that we shall not be held liable for any loss or loss of trade or profit as a result of such cause.

Floral Training by Tangerine accepts no responsibility for loss of personal items, nor for personal accidents, injury or death, nor for losses or additional expense due to participant’s attending the flower class/workshop.

Floral Training with Tangerine, shall under no circumstances, be liable to any participant for indirect, consequential, incidental, punitive, or special damages, including but not limited to lost profits, even if it has been apprised of the likelihood of such damages occurring.

BREAKS

We usually have one to two breaks during our LIVE Zoom Workshops, we ask that you dial in again, using the same dial in details at the time specified in the workshop. Failure to sign in will be seen as a non-attendance.

TOOLS, SUPPLIES AND FRESH FLOWER STOCK

You will obtain and have ready for the class your own basic tools, supplies, flowers and foliage.

YOUR BACKGROUND

Where you are attending LIVE online workshops/classes: We ask that you be mindful of the following in your background:

  1. The workshop you are booking is charged per person. If you want a second person to attend with you, please book and pay for two people.
  2. Please chat to your household and let them know that they should leave you undisturbed while in training.
  3. Children may not sit in with you while you are in a Zoom Workshop. It is distracting to other students in both the video and microphone.

EXCLUSIONS

Your tools, supplies and fresh flower stock.

Your device, i.e. Laptop/tablet/smartphone/webcam.

Your connection: Internet/data.

Please ensure you have all the above in place for attending your workshop.

PRIVACY POLICY

We take your right, to keep the information you share with us private, very seriously! We will not share or sell or share your contact details or any other details we have collect from you during your interactions with us via sign-up forms, booking forms, registration forms, review forms, or any other means or methods.