Terms & Conditions (Online Workshop)
By registering with FLORAL TRAINING for an online workshop/class, you agree to the following terms and conditions:
TERMINOLOGY
We will often refer to you, the student as: he/she, they/them, you/your, student/participant/attendant/attendee/delegate, etc.
We will often refer to Floral Training as: Floral Training with Tangerine, Tangerine, Tangerine Snyman, Us/we, our/ourselves, me/my, trainer/educator/teacher/facilitator, etc.
The training you booked will often be referred to as: Training, class or workshop.
INTELLECTUAL PROPERTY
All content developed for our workshops have been developed by ourselves and is our intellectual property.
© 2022 Copyright to Floral Training with All Rights Reserved.
Our training content as well as any other content on our website, training material (printed or digital), presentation slides, video, editable documents or any other content may NOT be distributed to others or sold to others or given away to others, or presented as their own or your own. This also means you may not use this course information as if it is your own. Distribution or selling of our content will lead to legal action against all individuals and / or companies involved. Content may not be scanned or photocopied without permission from the owner(s).
Where specifically mentioned, editable templates included you may use for your own Flower Business.
GENERAL
Our online workshops and classes are presented an various ways – please note under which method the class you are booking falls:
- Video Class – Watch and participate in your own time
- LIVE in Zoom Workshop – Attend live with Tangerine at a specific date and time
If you are booking for multiple individuals or a group, please advise the others of these T&C as they will apply to everyone that attend our course/class/workshop.
ZOOM ONLINE WORKSHOPS
Zoom is an easy to use video application that you can download for free on your Smartphone, Tablet or computer. This is the application we will use for our LIVE online workshops.
Please download the application and test it at least one day before the workshop to ensure it is working.
Where you are booking a LIVE Zoom Workshop, you agree to attend and participate in the class at the event date and time as per the workshop you have selected. There will be no recorded classes available afterwards. Should you fail to attend at the specific date and time there will be no refunds.
VIDEO CLASSES
Our Pre-recorded Video Classes will be available to you for a year/12 months from the date that you booked the class. Please ensure that you attend the class in the year. You may watch the class multiple times in one year.
Do not allow others to watch our video classes with you. Video classes are sold per person. If you would like to have another person attend and get the benefit, then you must pay for two attendees.
No recordings or screenshots or sharing of our Video Classes are allowed due to our Copy Right – All rights reserved.
PAYMENT
After booking you will be directed to our online payment page. We accept safe & secure online payments through Payfast.
Payment reserves your spot.
Zoom LIVE workshops: Space is limited to 5-10 attendees (depending on the type of workshop) and spots will be assigned on a first come first paid basis. We encourage early booking in order to confirm your spot.
Our preferred method of payment is via Payfast online. Payfast is a secure and safe way to pay online. We never see your banking or card details as the payment is handled through payfast. Payfast accepts instant EFT, RCS Cards, Visa and Master Cards as well as some debit cards.
We do NOT accept cash payment in person or into our bank account.
LOAD-SHEDDING
A term in South Africa that referres to time slots during the day that the government will switch off the electricity in the grid.
At this stage we can not afford battery back-up or solar power that will be sufficient to allow us to run during load-shedding. This makes planning our workshops very difficult as we only know one week in advance what the load-shedding schedule will be.
Thus we ask you for your patience, flexibility and understanding that where a workshop is scheduled for a specific date and time, the time of that workshop will most definately be adjusted about a week before the workshop/class – once we know what the schedule is.
Where possible, we recommend that you have your device fully charged and mobile data available, should the class / workshop fall while there may be load-shedding in your area.
Should you not be able to attend due to change in schedule, technical difficulties or load-shedding, there will be no refund. The Recorded Video Class will be made available to you. Where we have failed to provide such a recording to you with-in a reasonable time-frame (usually 3 weeks), we will offer you attendance at another workshop. Should there be a price difference you will be liable for the difference.
OUR CANCELLATION POLICY
Bookings with no payment, will automatically be cancelled with-in 48 hours due to non-payment.
No show: In the event where you have paid, but you did not attend live on Zoom, the Recorded Video Class will be made available to you. Where we have failed to provide such a recording to you with-in a reasonable time-frame (usually 3 weeks), we will offer you attendance at another workshop. Should there be a price difference you will be liable for the difference.
If you fail to watched your Video Class within 12 months, there will be no refund and it will be viewed as a cancellation. The fees paid will be your cancellation fee.
Postponement: Should circumstances arise that result in us postponing the workshop/class ,we will offer the same workshop/course at a new future date – no refunds will be given. Please note that a postponed course is not a cancelled course – see below for cancelled courses.
We also reserve the right to make alterations to the structure of the workshop you registered for to optimise the flow of the class, offer you a cost saving or for other operational reasons.
IMPORTANT NOTICE: Only if we cancel a workshop, will you qualify for a full refund.
PHOTO & VIDEO RELEASE
The participant consent that Floral Training with Tangerine has full and unrestricted publishing and user rights for any photographs (digital or print), videos and recordings taken during the class/course by all participants as well as photos, video and recordings taken by oursselves/ employees/ contractors/ participants in which the participant’s image or any of my materials or art, either brought in or created/generated at the course, appears.
VIDEO BY PARTICIPANTS
Workshops attendees/participants may NOT take/make any videos during our flower workshops or Video Classes.
RIGHT OF ADMISSION
Right of admission is reserved. We will not tolerate any squabbling, rude, offensive or otherwise unacceptable behaviour towards the facilitator, the course content, other students, other industry providers. Our attendees are entitled to a safe, stress free and non-judgement environment and therefore we reserve the right to not accept bookings or to cancel bookings from people that are rude or offensive towards us or the services we are offering – there will be no refund.
If you are asked leave or your class/workshop is cancelled because of right of admission, there will be no refund.
LIMITATION OF LIABILITY
In the event of performance being effected or delayed by loadshedding, fault power outages, internet outages, strikes. riots, lock outs, trade deputes, weather, epidemics, pandemics, personal injury or illness, major acts of God or any other cause not within the control of Floral Training by Tangerine it is agreed that we shall not be held liable for any loss or loss of trade or profit as a result of such cause.
Floral Training by Tangerine accepts no responsibility for loss of personal items, nor for personal accidents, injury or death, nor for losses or additional expense due to participant’s attending the flower class/workshop.
Floral Training with Tangerine, shall under no circumstances, be liable to any participant for indirect, consequential, incidental, punitive, or special damages, including but not limited to lost profits, even if it has been apprised of the likelihood of such damages occurring.
BREAKS
We usually have one to two breaks during our LIVE Zoom Workshops, we ask that you dial in again, using the same dial in details at the time specified in the workshop. Failure to sign in will be seen as a cancellation to attend further and no refunds will be issued.
TOOLS, SUPPLIES AND FRESH FLOWER STOCK
You will obtain and have ready for the class your own basic tools, supplies, flowers and foliage.
YOUR BACKGROUND
As you will be attending this workshop/class in your own home/studio. We ask that you be mindful of the following:
- The workshop you are booking is charged per person. If you want a second person to attend with you, please book and pay for two people.
- Please chat to your household and let them know that they should leave you undisturbed while in training.
- Children may not sit in with you while you are in a Zoom Workshop. It is distracting to other students in both the video and microphone.
EXCLUSIONS
Your tools, supplies and fresh flower stock.
Your device, i.e. Laptop/tablet/smartphone/webcam.
Your connection: Internet/data.
Please ensure you have all the above in place for attending your workshop.
PRIVACY POLICY
We take your right, to keep the information you share with us private, very seriously! We will not share or sell or share your contact details or any other details we have collect from you during your interactions with us via sign-up forms, booking forms, registration forms, review forms, or any other means or methods.
COVID-19 & MEDICAL POLICY
Delegates hereby acknowledge that they will take the necessary self care measures to stop the spread of COVID-19.
Students last minute cancellations due to COVID-19 or any other pandemic or endemic or standard/normal/chronic/terminal illness, please check our cancellations section above – we have a no refund policy with no exceptions. We will not be held liable for any losses as per our limitation of liability clause above.
Where Zoom Online courses/workshops are recorded, we may be able to give you access to such video content at an agreed future schedule, usually with-in a 12 month period.
Should a pandemic lockdown situation arise for a booked course date the course will be postponed / moved to another date – check the course postponement clause above to see the procedure for course postponements vs course cancellations.
LEGAL DISPUTES
The Terms & Conditions above are binding and we will not entertain any disputes. Should you for any reason want to enter into a legal dispute with Floral Training, such dispute will be for your own account and you will also be held liable for our legal fees and we will also reserve the right to claim from you for our time invested in such a dispute.